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Manifesta

Refund Policy

Effective Date: April 13, 2025

1. General Policy

All subscription fees paid to Manifesta Inc. for access to the Manifesta Service are generally non-refundable. By subscribing to the Service, you acknowledge and agree to this policy.

2. Subscription Cancellation

You may cancel your subscription at any time through:

  • Your account settings within the app
  • Contacting us directly at legal@manifesta.app

Upon cancellation, you will continue to have access to the Service until the end of your current billing period. No partial refunds will be issued for unused portions of a subscription period.

3. Exceptions - When Refunds May Be Issued

We may issue refunds at our sole discretion in the following limited circumstances:

  • Duplicate charges due to a technical error on our part
  • You were charged after a confirmed cancellation
  • The Service was substantially unavailable for an extended period due to issues on our end
  • As required by applicable law

Refund requests based on these exceptions must be submitted within 30 days of the charge in question.

4. How to Request a Refund

To request a refund, please contact us at:

Email: legal@manifesta.app

Please include your account email address, the date of the charge, the amount charged, and the reason for your refund request. We will respond within 5 business days.

5. Refund Processing

Approved refunds will be processed to your original payment method within 5-10 business days. Processing times may vary depending on your bank or card issuer.

6. Free Trial

If we offer a free trial period, you will not be charged during the trial. If you do not cancel before the trial ends, you will be automatically charged for the subscription plan you selected. It is your responsibility to cancel before the trial period ends if you do not wish to be charged.

7. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective upon posting to the app or website. Continued use of the Service constitutes acceptance of the updated policy.

8. Contact

If you have questions about this Refund Policy, please contact us at legal@manifesta.app.